This is a frequently asked question?

Privacy Policy

Effective Date: January 29, 2026

Introduction

Introduction: Holistic Home Health, LLC ("we," "us," or "our") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our services, including through SMS communications.

This is a frequently asked question?

Information We May Collect:

We may collect the following types of personal information:

• Name, phone number, and email address
• Appointment and scheduling information
• Communication preferences
• Information you voluntarily provide through text messages, phone calls, or online forms

We do not request or collect sensitive personal health information through SMS.

This is a frequently asked question?

How We Use Personal Information

How We Use Your Personal Information:

We use your personal information for the following purposes:

• To communicate regarding appointments, scheduling, and care coordination
• To respond to patient inquiries and provide customer support
• To send operational and service related messages you have consented to receive
• To maintain accurate records and improve our services

We do not use your personal information for marketing purposes without your explicit consent.

This is a frequently asked question?

Sharing of Personal Information:

We do not sell, rent, or trade your personal information.

We may share information only with:

• Authorized healthcare providers involved in your care

• Service providers who assist in business operations

• Legal or regulatory authorities when required by law

SMS consent is not shared with third parties or affiliates.

SMS Communications and Consent

By providing your mobile phone number, you consent to receive SMS messages from Holistic Home Health related to appointments, scheduling, care coordination, and customer support.

Message frequency may vary.

You may opt out of SMS communications at any time by replying STOP or by contacting us directly.

Opting out of SMS messages will not affect essential communications related to your care.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.

However, no electronic transmission or storage system can be guaranteed to be 100 percent secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage you to review this policy periodically.

Contact Information

If you have questions about this Privacy Policy, please contact us at:

Holistic Home Health

Email: info@holistichomehealth.com

Phone: (310) 550 1250